Privacy policy.
At The Gemini Doula, your privacy is of the utmost importance. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, sign up for services, or engage with us in any way. By accessing or using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect personal information in the following ways:
Information you provide to us: When you book a service, sign up for our newsletter, or contact us directly, we may collect personal details such as your name, email address, phone number, due date, and any other information you choose to share with us.
Automatically collected information: When you visit our website, we may collect information such as your IP address, browser type, referring URLs, and pages visited to help us improve our services and user experience.
2. How We Use Your Information
The information we collect is used for the following purposes:
To provide and manage the doula services you’ve requested.
To communicate with you regarding bookings, appointments, or inquiries.
To send newsletters, updates, and promotional content (if you’ve opted in).
To improve our website and services based on user feedback and behaviour.
To comply with legal obligations or respond to legal requests, if necessary.
3. How We Protect Your Information
We take the security of your personal information seriously. We implement appropriate technical and organisational measures to protect against unauthorised access, alteration, or destruction of personal data.
Limited Access: Only authorised personnel have access to your personal data, and we ensure that they are trained to handle it responsibly.
While we strive to protect your personal information, please note that no method of data transmission or storage is completely secure. We cannot guarantee absolute security.
4. Sharing Your Information
We will not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:
Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website or delivering services (e.g., payment processors, email service providers).
Legal Requirements: If required by law or to protect our rights, we may disclose your personal information to comply with a legal process or governmental request.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and analyse website traffic. You can adjust your browser settings to refuse cookies or alert you when they are being sent. However, some features of our website may not function properly without cookies.
6. Your Data Rights
You have the following rights regarding your personal data:
Access: You may request access to the personal data we hold about you.
Correction: If any of your personal data is incorrect or incomplete, you may request it be corrected.
Deletion: You can request the deletion of your personal data, subject to legal and contractual restrictions.
Opt-Out: If you no longer wish to receive communications from us, you may unsubscribe at any time using the link provided in our emails, or by contacting us directly.
To exercise any of these rights, please contact us at hello@thegeminidoula.com.au.
7. Third-Party Websites
Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any personal information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, with the date of the last revision indicated at the bottom of the policy.
9. Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at:
The Gemini Doula
Email: hello@thegeminidoula.com.au
ABN: 47 730 021 031
Last updated: 05/09/2025